Terms & Condition

Welcome toTrois Info Com Pvt. Ltd. By accessing or using our services, you agree to the following terms and conditions.

1. Orders & Payments

• All orders must be confirmed in writing or through our official website.
• Full or partial payment is required as per the agreed terms before dispatch.
• Prices are subject to change without prior notice.

2. Product Customization

• For customized or branded products, clients must provide accurate logos, artwork, and approvals.
• Once approved, we are not responsible for design or spelling errors in customization.

3. Shipping & Delivery

• Delivery timelines are provided in good faith but may vary due to logistics or unforeseen delays.
• Risk of loss passes to the customer upon product handover to the carrier.

4. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect products as per our Return & Refund Policy.
• Customized products are non-returnable and non-refundable.

5. Use of Website

• Content, designs, and images on our website are owned by us and cannot be copied or used without permission.
• Users must not misuse the site or attempt to disrupt its operation.

6. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the value of the order placed.

7. Contact Us

For queries regarding these Terms & Conditions, please contact us at +91 9136010440, pankaj@troisinfo.com .